Sign In to Your okjili Account

On the login screen, look for the "Forgot Password" or "Reset Password" link just below the password field. Tap or click it and enter your registered Philippine mobile number. okjili will send a one-time reset code to that number via SMS within a minute. Enter the code on the next screen, then create a new password that is at least eight characters long and includes both letters and numbers. Once confirmed, you can log in immediately using your new password. If you do not receive the SMS, check that your mobile number is active and has signal, then request the code again.

Accounts may be temporarily locked after several consecutive failed login attempts as a security measure to protect your balance and personal information. If this happens, wait a few minutes before trying again, or use the password reset option to regain access immediately. Accounts can also be suspended if they are flagged for unusual activity or if a verification step has not been completed. In either case, the fastest way to resolve the issue is to check the FAQ page for step-by-step guidance. If the problem persists, contact okjili support using the email address listed in the footer of this page.

Yes — the okjili mobile app and mobile browser both support persistent sessions, so you do not need to enter your credentials every single time you open the platform. Your session will remain active as long as you do not manually log out or clear your browser data. For security, sessions do expire automatically after a period of inactivity, particularly if you are using a shared device. It is always a good idea to log out manually when using a phone or tablet that other people can access. Download the okjili app from the Download page for the smoothest mobile login experience on Philippine networks.

Creating an okjili account is free and takes under two minutes. Head to the Register page, fill in your Philippine mobile number, choose a username, and set a secure password. You will receive a verification code via SMS to confirm your number, and once that is done your account is active immediately. New members in the Philippines are welcomed with a registration bonus — check the promotions section inside your account after signing in for the latest offer. If you have questions about the sign-up process, the FAQ page has detailed answers ready for you.