At okjili, your personal data is handled with care and transparency. This Privacy Policy explains what information we collect, how we use it, and the choices you have as a registered player in the Philippines.
A clear breakdown of the personal data okjili handles and how it is usedon our Philippines mobile entertainment platform.
When you register on okjili, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and verify your account in line with Philippine regulations for online entertainment platforms. Your date of birth is used to confirm that you meet the minimum age requirement of 21 years old. We do not collect more personal information than is necessary for account creation and identity verification. All registration data is stored securely and is never sold to third parties. If you have questions about what is collected at sign-up, visit our FAQ page for more details.
To process deposits and withdrawals, okjili collects payment-related information such as your GCash number, bank account details, or other local payment method identifiers used in the Philippines. We do not store full card numbers or sensitive authentication credentials — only the reference data needed to process and verify your transactions. Transaction records are retained for a period required by applicable financial regulations and are used to resolve disputes, prevent fraud, and maintain accurate account histories. Your payment data is handled using industry-standard encryption and is accessible only to authorised personnel. For guidance on how withdrawals are processed, see the Withdrawal page.
When you access okjili through a mobile device or browser, we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session activity logs. This information helps us optimise the platform experience for Filipino players across a wide range of Android and iOS devices. Usage data is also used to detect unusual activity, prevent unauthorised access, and improve platform stability. We do not use this data to build advertising profiles or share it with marketing networks. Aggregated, anonymised usage statistics may be used internally to guide product improvements. This data collection is a standard practice for mobile entertainment platforms operating in the Philippines.
If you contact the okjili support team via email or in-platform messaging, we retain records of those communications to help resolve your query and improve our service quality. Information shared during support interactions — such as account details, transaction references, or screenshots — is used solely for the purpose of addressing your concern. Support records are kept for a reasonable period and are accessible only to trained support staff. We may use anonymised feedback from support interactions to identify common issues and update our FAQ resources accordingly. We will never use your support communications for marketing purposes without your explicit consent. Your privacy during support interactions is taken seriously at every stage.
In certain circumstances — such as when processing large withdrawals or responding to regulatory requirements — okjili may request a copy of a government-issued ID or other verification documents from players in the Philippines. These documents are used exclusively for identity verification and fraud prevention purposes and are handled with the highest level of care. Verification documents are stored in encrypted form and are not shared with any third party except where required by law or by the relevant regulatory authority. Once verification is complete, documents are retained only for as long as required under applicable regulations. If you have concerns about the verification process, our support team is available to assist you. You can also find general guidance on the FAQ page.
okjili stores certain preference data linked to your account, such as your notification settings, language preferences, and responsible gaming limits that you have set. This data exists solely to personalise your experience and ensure the platform behaves according to your chosen settings. You can update most of these preferences at any time from within your account settings. Responsible gaming limits, once set, may have a cooling-off period before they can be reduced — this is a protective measure, not a restriction on your rights. We do not use preference data to infer sensitive personal characteristics or to make automated decisions that affect your account status. For more on managing your account, visit the FAQ.
Understanding your data rights as a player in the Philippines and how okjili upholds them.
As a registered player on okjili, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data where permitted by applicable law. To exercise any of these rights, you can contact the support team directly using the email address provided in the footer of this page. We will respond to all data requests within a reasonable timeframe and will keep you informed of the progress of your request. Please note that certain data — such as transaction records — may need to be retained for regulatory or legal reasons even after an account is closed. We are committed to handling all data rights requests fairly and transparently, in line with our obligations to players across the Philippines. If you are unsure about your rights, the FAQ page provides additional guidance.
okjili does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform for Filipino players, and only to the extent necessary for those services. All third-party partners are required to handle your data in accordance with applicable privacy standards and are not permitted to use it for their own purposes. We may also disclose data to regulatory authorities or law enforcement agencies where required by Philippine law or a valid legal order. In the event of a business restructuring or transfer, player data may be transferred as part of that process, and affected players will be notified in advance. Your data is never shared beyond what is strictly necessary to operate the platform safely and legally.
This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable regulations in the Philippines. When material changes are made, we will notify registered players through a notice on the platform or via the contact details associated with their account. The most current version of this policy will always be available at this page. Continued use of the okjili platform after any update constitutes your acceptance of the revised policy. If you have any questions or concerns about how your data is handled, please contact our support team at the email address listed in the footer below. We are committed to being transparent and responsive on all privacy matters affecting our players.
Our support team is ready to help with any data-related concerns. You can also check the FAQ for quick answers, or register to start enjoying the okjili platform today.